Application Maintenance Ensuring Stability and Safety while you Drive Business forward

We assist enterprises with maintaining their IT infrastructures fully operable, flexible, and secure, helping them to continuously optimize total cost of ownership.

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15+
Years Of Experience

App Maintenance Models

Select the app maintenance service level that matches your needs and integrates seamlessly into your business environment.

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Managed support

Magna Tech dedicated team will monitor your application ecosystem continuously, ensure its health and stability around the clock, conduct scheduled service maintenance, and promptly handle hot fixes of any level of complexity.

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Pay-as-you-go support

Choose Magna Tech when you require additional support technicians, engineers, or consultants to supplement your in-house maintenance team. Pay only for the resources used over a specified period of time to receive the necessary service.

Advance App Maintenance

You will get help to solve a complex technical problems, turn it into normal and make it always stable

Basic App Maintenance

You will get help to resolve technical problems with fast response-solutions without delving into the code.
Basic
Advanced

Feature Implementation

Adding new features and functionalities as per business requirements

Performance Audit

Conducting a thorough audit to identify performance issues and bottlenecks

Source Code Investigation

Making necessary changes to the application source code to improve performance

Bug Fixes

Identifying and resolving complex bugs in the application

DevOps Services

Integrating DevOps practices to streamline development

Cloud Migration

Moving IT infrastructure to the cloud for better scalability.

First-line support

Our team will handle user-side issues and minor glitches in your application before they escalate into service-disrupting problems.

Troubleshooting

Investigate the issue, detect and fix bugs, perform performance-critical configurations, installations, and updates.

Application Performance

Ensure applications and data continue to perform optimally and address performance bottlenecks

Server Configuration

Prepare and maintain server environments for optimal performance

Monitoring Tools

Implement tools to continuously monitor application performance and health

Website backups

Keep your website safe and secure with daily backups of customer data, blog posts, and new pages.

Monthly reports

Get regular performance data reports to stay informed on how well your website is performing and identify areas for improvement.

Performance and security scan

Your App stays clean and safe with our malware and virus protection, and quick fixes for infected files.

Case Study: IT Maintenance & Support

Learn how other growing company experience the positive result after partnering with Magna Tech

trust your software development on magna tech

These are the proof why growing companies keep trusted Magna Tech as their preferable IT Partner

Uptime, No Error
99%
Project on Time
89%
85+
Projects Done
11
Industries
489
User Support
98%
Client Satisfaction
trusted clients:

Why Growing Companies choose Magna Tech

These are the reason why many growing companies keep engage with Magna Tech as their partner for software development  projects.

Application Maintenance Development

Proven step-by-step process to securely establish and execute the maintenance strategy tailored to your needs

01
System Audit

Initially, Magna Tech team will try to understands your specific IT maintenance needs and challenges faced.

We will assess your software, concentrating on its architecture and code, reviewing relevant documentation, and conducting basic functional and performance tests.

02
Maintenance proposal

Following the audit results, our team will outline the necessary service scope and define their objectives and requirements.

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03
Maintenance Handover

Once the maintenance strategy is approved, we will start the project, assign roles and tasks, and begin implementing the agreed steps.

04
Maintenance & Support

After the handover, we will conduct issue analysis and bug fixes, perform on-demand and scheduled updates, release new features as agreed upon, and undertake other maintenance activities that were agreed.

Regular status reports will be provided throughout this process.

 
Software Development
App Maintenance
IT Outsourcing
Description
Development of software tailored to business needs.
Maintenance of existing applications.
Provision of professional IT teams.
Tasks
Creating software specific to business requirements.
Ensuring software continues to meet business needs.
Providing professional IT teams to support businesses.
Duration
Short and long-term duration (depending on features).
Medium-term (performed regularly).
Durasi jangka pendek (6 bulan - 1 tahun)
Ready to have a stable IT Software without issues, while you drive business forward?

Contact Us for Any IT Consultation

Let's discuss on how to develop IT Software that can integrate your teams-business processes to achieve your growth plan while eliminates all the problems.

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Griya Upakara, 2C, Jl. Cikini IV No.10 Menteng Jakarta Pusat, 10350